Website Terms and Conditions

This website is designed and run by Wheely Wonderful Cycling using a WIX template.  

 

CONTACT US on info@wheelywonderfulcycling.co.uk 

 

CONTENT AND PHOTOS ARE COPYRIGHT to ©www.wheelywonderfulcycling.co.uk   A few of our photos are used with permission from Visit Wales, Visit England, National Trust and Shropshire Hills AONB.  If you want to use any of our photos, you must ask for our permission on the email above.

 

LINKS we provide some links to other websites to help provide useful information to our visitors. We have no responsibility for their content.

Website Privacy Policy

 

Wheely Wonderful Cycling is committed to ensuring that your privacy is protected.  We do not share your information with any other person or business.  We fully subscribe to the 2018 GDPR legislation. 

 

On our website, we have the following areas where we collect information

 

NEWSLETTER SUBSCRIPTION we ask for your name & email.  In subscribing to the Newsletter, you receive updates to our blog as & when we publish and we email you up to 6 times a year a newsletter with news and information.  You are given the opportunity to unsubscribe on every newsletter.

 

CONTACT US we ask for your name & email.  We answer your individual enquiry.  We keep your email correspondence until your enquiry is complete, after that it is deleted.  We send you the next newsletter, with the option to unsubscribe from future mailings.

 

BOOKING OR ENQUIRY for a cycling or walking holiday.  Here we ask for more detailed information, to enable us to book your holiday or answer your holiday enquiry.  This is kept until the holiday has been booked, paid for and completed.  At the end of each year’s holiday season, we delete all detailed holiday information e.g. party members names, dietary requirements etc.  We do however keep your name, address, telephone, email and date & name of holiday, so that we can easily set up a holiday for you when you make a repeat booking.  All Booking enquiries are sent our newsletters with the opportunity to unsubscribe on every newsletter.

 

CYCLE MAP SALES ordering a map, once the map is despatched, we shred card details. We send you the next newsletter, with the option to unsubscribe from future mailings.

 

GOOGLE ANALYTICS is set up to provide data from our website.  Data collected is generalised so that we have marketing information about how our website is being used.  No specific customer data is collected.

 

NEWSLETTERS are sent out using Mailchimp or Wix systems, to ensure that the unsubscribe system works effectively.

 

CREDIT CARD AND PAYMENT DETAILS  We keep these on a paper file, together with the details of the transaction you have made with us (e.g. book a holiday, cycle hire, order maps)  As soon as the transaction is completed, the details are shredded. The card details are never kept on a computer.  We are PCI compliant.

 

PHOTOS We love to see our customers holiday photos.  If you share them with us, we ask your permission if we would like to feature them on Social media or on our website.  We  label them with your initials and home country e.g. Mrs G from Australia.

 

WIX WEBSITE DESIGN  Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

 

COOKIES  We use cookies on this website to gather information about usage of our website (for Google analytics reports) A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. If you want to find out how cookies work and how to delete or manage them look at this useful website

 

YOUR USE OF THE WEBSITE, signifies your consent to us collecting and using personal information about you as set out in this Privacy Policy. If you want to unsubscribe, or get us to delete your contact details, please contact us on info@wheelywonderful cycling.co.uk.