Special Covid19 arrangements for 2021
SPECIAL BOOKING ARRANGEMENTS FOR COVID19
We have made a couple of Special Covid19 arrangements, to help with travel plans, for the 2021 season:
Just pay your booking deposit. And your final balance is not due until 6 weeks (42 days) before the start of your holiday (normally 12 weeks).
Make a change to your start date free of charge up to 6 weeks before departure (normally cancellation fees apply - you must understand this only applies to Covid19 issues)
Don't Forget. All our Booking Conditions apply. Holiday Insurance is highly recommended. The Covid19 situation can change at any time.
COVID19 AND MY HOLIDAY
What special Covid19 precautions do you take for my holiday ?
We were very pleased to be able to welcome customers back in August and September 2020. We made some simple, but effective, alterations to our working processes to make sure that we comply with government guidance on Coronavirus precautions. We will be continuing this process for 2021.
Two weeks before your holiday: You will receive your route guide. Print this out, or download the pdf to your phone. Please read through and check if you need to book any meals or places to visit in advance. Visit their website or Facebook. Remember to look at our holiday information pages on our website, for kit lists and useful tips.
Bring with you: Helmets, prefilled water bottles, your own supplies of hand sanitiser, facemasks etc for use on your holiday.
Arrival time: We will have agreed an arrival time at our base Petchfield Farm. You must arrive at the specified time. We need to be precise about this as we need to time to clean and social distance between groups. Please ring if you are held up enroute.
Parking: There is plenty of parking space (Stay in your car if you arrive early and there is another group present– you will not be able to use the toilet until the previous group has departed and its been cleaned). When you get out of the car please use hand sanitiser immediately, before you approach the briefing area and bikes. When you are ready to start your cycling holiday and have finished sorting out your luggage/panniers – please drop your keys into the container with your name tag.
Toilets: There is one toilet available for your group’s sole use. It will have been cleaned before you arrive and again when you leave. Use the hand sanitiser provided before you enter the toilet.
Luggage: Please get it out of your car, make sure everything is zipped up, and leave it in front of the luggage barn. We will add your personalised luggage labels.
Bikes and equipment: Bikes, panniers, maps, toolkits, locks, pumps etc will all be waiting for you, with name labels. All bikes and equipment are thoroughly cleaned & disinfected before each use.
Briefing: We will talk you through the route (spare copies are available if needed) and show you how the bike is set up and give guidance on using the gears, brakes etc as usual – but socially distanced!
On your bike: Have a great time. The cycling is wonderful, be prepared to book ahead for pub lunches/ evening meals. Make sure you bring some snacks with you and always take advantage of open village shops and tea rooms for extra drinks and picnics.
Out and about: please remember to follow the normal government guidance. Everyone is very pleased to welcome our visitors back, but please remember to be considerate of other people’s space and wellbeing.
Taxis: If a taxi journey is part of your holiday, please wear a mask and keep the windows open during the journey.
Accommodation: Have gone to great lengths to give you extra space and have ramped up their already formidable cleaning practices. They will need to ask you to specify a time for breakfast. Please help them by following any precautions they have put into action.
When you return: At the end of a wonderful cycling trip, your luggage and car keys will be waiting for you. It would be helpful if you could ring us some time on your last day’s cycling so that we know when to expect you. We are trying to organise it so that you are the only group returning.